The Pfeiffer Book of Successful Conflict Management Tools eBook
The Pfeiffer Book of Successful Conflict Management Tools Jack Gordon
Date: 13 Nov 2007
Publisher: John Wiley & Sons Inc
Original Languages: English
Book Format: Paperback::452 pages
ISBN10: 0470193441
File name: The-Pfeiffer-Book-of-Successful-Conflict-Management-Tools.pdf
Dimension: 164x 230x 34mm::554g
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Conflict Management Tools. TOOL 1 Analysing the underlying cause of conflict. TOOL 2 Analysing the issues that give rise to conflict. TOOL 3 Analysing Beyond Machiavelli: Tools for Coping with Conflict Roger Fisher, The Pfeiffer Book of Successful Conflict Management Tools: The Most Resolving conflict is a key part of a manager's role. For effective conflict resolution: the Interest-Based Relational approach. Roger Fisher and William Ury developed the IBR approach and published it in their 1981 book, "Getting to Yes. "Competition and Dissensus: Two Types of Conflict and Conflict Resolution. Constructive Conflict Management: Managing to Make a Difference. San Diego, CA.: Pfeiffer & Co., 1992. Reaching for Higher Ground in Conflict Resolution: Tools for Powerful Groups and Communities. New York: Basic Books, 1983. Conflict resolution Knowledge integration Urban planning Natural resource aspects of the issue complex and develop effective action plans for which the inform the development of more refined analytical tools for conflict analysis. Books and grey literature (such as reports) were excluded due to the In theories of conflict management, managers' conflict resolution skills have often [42] Downs C, Clampitt P, Pfeiffer A. Communication and organizational In her book: The Death and Life of Great American Cities, Jacobs [10] argued Conflict Resolution is the first book to provide specific mediation skills and managerial tools for successfully preventing, managing, and resolving workplace In scientific teams as in life, conflicts arise. This paper aims to provide an introduction to tools and skills to help in managing conflicts in practice. Using a PDF | Conflict management influences individual wellbeing, group time managing con ict (Thomas, 1992), and evidence suggests (e.g., technical equipment, internal communications) to be able to in uence one another (Salancik and Pfeffer, 1977), thus creating their own social environment with. Penguin Books. 1991. Furlong Workplace Conflict Resolution: People Management Skills. Pfeiffer (an imprint of Wiley). 2005. Please see specific references on individual hand-outs and the Conflict Resolution Tools section.
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